INFINISKI
Legal &
policies.
Legal notice, terms of use and sale, privacy and cookie policies.
Terms of Sale, Terms of Use & legal notice
INFINISKI Application
Article 0 – Platform publisher and legal notice
The InfiniSki Platform is published by:
INFINISKI Simplified joint-stock company (SAS) Share capital: 1,000 euros Registered office: 66 avenue des Champs-Élysées, 75008 Paris – France Registered with the Paris Trade and Companies Register SIRET: 999 688 237 00018 Contact address: contact@infiniski.app
Intra-community VAT number: FR02999688237.
Article 1 – Purpose
These General Terms and Conditions of Use and Sale (hereinafter the “Terms”) govern access to and use of the InfiniSki application (hereinafter the “Platform”), a platform connecting:
- Client Users wishing to take part in a mountain activity,
- Professional Instructors holding the legally required qualifications and authorisations.
The Platform acts exclusively as a technical intermediary and never acts as an organiser, supervisor or provider of the activities offered.
Article 2 – Definitions
- Platform: the InfiniSki application published by INFINISKI.
- Client: any person booking a Service through the Application.
- Professional: a listed Instructor.
- Service: a service offered by a Professional.
- Commission: remuneration received by the Platform for connecting users.
Article 3 – Role and status of the Platform
The Platform:
- facilitates connections between Clients and Professionals,
- provides technical tools (booking, payment, messaging),
- does not organise any sporting activity,
- does not determine any route,
- does not provide any technical or safety instructions.
The Platform is neither an employer, nor a trainer, nor a supervisor, and exercises no operational control over the Services.
Article 4 – Access to the Application and account creation
Access to the Application requires the creation of a personal account.
Each user undertakes to provide accurate, complete and up-to-date information.
The Platform reserves the right to suspend or delete any account in the event of a breach of these Terms.
Article 5 – Status of Professionals
Instructors declare that they:
- hold the required qualifications and authorisations,
- are registered with the competent authorities,
- have professional liability insurance.
They are solely responsible for teaching, supervision and the safety of Clients.
Article 6 – Booking process
- The Client selects a Service.
- They make payment through the Application.
- The booking becomes final after confirmation.
The Platform guarantees neither the availability nor the quality of the Services.
Article 7 – Prices
Prices are stated in euros, inclusive of all taxes.
The amount paid by the Client includes:
- the price of the Service invoiced by the Professional,
- the connection commission invoiced by the Platform.
Article 8 – Payment and invoicing
8.1 Payment solution
Payments are processed exclusively through Stripe, a secure payment service provider.
8.2 Dual invoicing
The Client expressly acknowledges that:
- the Professional invoices the Service, with the invoice issued automatically through the Platform solely on behalf of the Professional;
- the Platform invoices its connection commission separately.
At no time does the Platform act as the seller or provider of the Service.
8.3 Technical role of the Platform
The collection of payments, allocation of amounts and issuing of invoices are technically managed by Stripe.
The Platform acts exclusively as a technical interface, without holding funds or intervening commercially in the Service.
8.4 Invoices
After payment, the Client receives:
- an invoice issued in the Professional’s name for the Service,
- an invoice issued by INFINISKI for the commission.
Article 9 – Platform commission
The Platform receives a 15% connection commission, calculated on the tax-inclusive amount of the Service.
This commission is:
- accepted by the Professional,
- deducted automatically upon payment,
- invoiced separately.
Article 10 – Cancellation and refund conditions
10.1 Cancellation by the Client
- More than 7 days before the date of the Service: a full refund of the amount paid.
- Less than 7 days before the date of the Service: no refund, regardless of the reason.
10.2 Service not provided by the Professional
If the Service is not provided for a reason attributable to the Professional:
A full refund to the Client, including:
- the price of the Service,
- the Platform’s commission.
10.3 Role of the Platform
The Platform acts solely as a technical third party for processing refunds through Stripe.
Article 11 – Liability
Each Professional is solely responsible for:
- the legal compliance of their activity,
- their tax and social security obligations,
- the consequences of providing or failing to provide the Service.
The Platform’s liability is strictly limited to its role as a technical intermediary.
Article 12 – Insurance
Each Professional declares that they hold insurance covering their personal activity.
Article 13 – Personal data
Personal data is processed in accordance with the GDPR and is necessary for the operation of the Platform.
Article 14 – Intellectual property
All content in the Application is protected by intellectual property rights.
Any unauthorised reproduction is prohibited.
Article 15 – Suspension and termination
The Platform may suspend or delete an account in the event of:
- non-compliance with the Terms,
- dangerous or fraudulent behaviour,
- misuse of the Platform.
Article 16 – Applicable law
These Terms are governed by French law. Any dispute falls within the exclusive jurisdiction of the French courts.
Article 17 – Acceptance
Use of the Platform implies full and unconditional acceptance of these Terms.
Privacy policy
INFINISKI Application
(Compliant with the GDPR – EU 2016/679)
1. Data controller
Personal data is collected and processed by:
INFINISKI — SAS with share capital of €1,000 — 66 avenue des Champs-Élysées, 75008 Paris – France — Paris Trade and Companies Register – SIRET 999 688 237 00018 — Contact: contact@infiniski.app
2. Personal data collected
When the Platform is used, InfiniSki may collect the following data:
2.1 Identification data
- surname, first name,
- email address,
- telephone number,
- user role (Client / Instructor).
2.2 Data relating to use of the Application
- bookings,
- browsing history,
- interactions with the Platform,
- contractual acceptances (Terms of Sale, charters, screens).
2.3 Payment data
Banking data is never stored by InfiniSki. Payments are processed exclusively by Stripe.
3. Purposes of processing
Data is collected for the following purposes:
- creating and managing user accounts,
- connecting Clients and Professionals,
- managing bookings and payments,
- issuing invoices,
- complying with legal and regulatory obligations,
- security and fraud prevention,
- improving the Application.
4. Legal basis for processing
Processing is based on:
- performance of the contract (Terms of Sale / Terms of Use),
- the user’s consent,
- compliance with legal obligations,
- the Platform’s legitimate interests (security, service improvement).
5. Data recipients
Personal data may be transmitted:
- to the Professionals involved in a booking,
- to technical service providers (hosting, payment),
- to the competent authorities upon a lawful request.
No data is sold to third parties.
6. Retention period
Data is retained:
- for the duration of the contractual relationship,
- then archived in accordance with legal obligations (invoicing, evidence),
- or deleted at the user’s request, except where legal obligations apply.
7. Data security
InfiniSki implements appropriate technical and organisational measures to ensure the security, confidentiality and integrity of data.
8. Users’ rights
In accordance with the GDPR, each user has the following rights:
- right of access,
- right to rectification,
- right to erasure,
- right to restriction of processing,
- right to object,
- right to data portability.
Any request may be sent to: contact@infiniski.app
9. Complaint
The user may lodge a complaint with the CNIL (www.cnil.fr).
10. Updates
This policy may be amended at any time. The applicable version is the one published on the Application.
Cookie policy
INFINISKI Application
1. Definition
A cookie is a file placed on the user’s device when they access the Application, allowing information relating to browsing to be collected.
2. Types of cookies used
2.1 Strictly necessary cookies
These cookies are essential for the operation of the Application:
- session management,
- authentication,
- security.
They do not require consent.
2.2 Measurement and performance cookies
These cookies allow us to:
- analyse the use of the Application,
- improve the user experience,
- detect technical issues.
These cookies require the user’s prior consent.
2.3 Functional cookies
They allow the following to be remembered:
- user preferences,
- language,
- certain display options.
3. Consent management
When the Application is first used, an information banner allows users to:
- accept cookies,
- refuse them,
- customise their choices.
The user can change their preferences at any time in the settings.
4. Cookie retention period
Cookies are retained for a maximum of 13 months, in accordance with CNIL recommendations.
5. Deleting cookies
The user can delete cookies:
- through their browser settings,
- through the Application’s settings.
6. Updates to the cookie policy
This policy may be amended at any time. The applicable version is the one published on the Application.